Executive experience across operations, technology, delivery, and commercial leadership.
More than two decades of leadership spanning enterprise SaaS, cloud, professional services, autonomous mobility, public-sector technology, and complex global programs.
Led commercial strategy, business development, partnerships, customer engagement, and operational delivery; expanded unweighted pipeline from approximately $6M to $30M+ in six months and led autonomous vehicle programs across the U.S. and Canada.
Held executive accountability for global SaaS operations, SRE, DevOps, support, delivery, and performance engineering for products representing approximately $400M in annual software revenue; led 100 people across nine countries and managed an approximately $8M budget.
Led global delivery, deployment, DevOps, and 24/7 SRE operations while sustaining 99.98% uptime and increasing release velocity through automation and standardized operating frameworks.
Founded FICO's first global cloud services organization, created a portfolio-wide upgrade program that cut upgrade cycles by 50%, and trained 300+ sales and support employees through the Cloud Ambassador Program.
Built the Americas Cloud Delivery PMO, scaled project management capacity by 500%, recovered a $3M+ at-risk enterprise account, and established repeatable cloud delivery playbooks.
Led technology strategy, solution architecture, federal programs, professional services, operating transformation, and successful contract pursuits, including $150M in combined award value at InfoReliance.
Selected Results
Evidence of execution.
Unweighted commercial pipeline expanded from approximately $6M in six months.
Annual savings delivered through enterprise cloud modernization with zero data loss.
Reduction in MTTR after establishing Platform Reliability Engineering and SLA/SLI/SLO governance.
Increase in release velocity through infrastructure automation and standardized operating frameworks.
Scale increase in project-management capacity while building the Americas Cloud Delivery PMO.
Gross margins doubled while returning an earlier technology organization to profitability.